Have you ever given thought to how customer service agents may be able to help you pay less for the products and services that you buy? You may think that the work of securing the lowest prices falls completely on you, but that is not always the case. If you are willing to make a call to customer service, you just may be surprised at how helpful agents can be in helping you stay within a budget and spend less.
First let’s consider services. One example would be internet, phone, or cable television. While customer service agents do not set the prices, they do have the ability to inform you of the best deals and lowest rates. In some cases, there is wiggle room, meaning that the amount you pay each month may be lowered. There are limits, of course, but service providers face stiff competition and do want to keep your business. It’s up to you to see what lengths they will go to in order to make that happen.
In some cases, it is possible to negotiate the amount that you pay for services that you already subscribe to. This is for the same reason mentioned above. Companies want to hold on to your business, and will often allow you to pay less as a way of keeping you. There may not be much wiggle room when you’ve agreed to a contract, but once that contract period comes to a close, the power if yours. Rather than agree right away to a new contract, consider negotiating the prices and terms of your service subscriptions.
What about products? A customer service agent may not be able to sell you a product for less, but they can point you in the direction of special deals, sales, clearance merchandise, and more. If you’re open-minded about what you purchase, you stand to save a lot of money. For example, if you are in the market for a Blu-ray player and are not brand loyal, you automatically place yourself in the prime position to pay a reasonable amount. Even if you are brand loyal, an agent may be able to show you lower priced models that you did not notice at first.
Whether a company sells products or services, chances are great that speaking with a customer service agent will prove helpful in spending less money. If you have a few minutes to spare and do not mind placing a phone call, you may be able to save quite a lot of money on the products and services that you pay for. Consider giving a call to the support team before ordering new services or clicking “Buy” on that next online order.